Over the last few weeks, I have been playing with AI as a creative assistant. Since my multimedia creative skills are - let's say sub par, I have used AI as a partner, or assistant in. The goal is to enhance content to promote knowledge sharing in manufacturing. Not AI as a replacement for expertise, but AI as a way to translate expertise into formats people actually absorb.
As part of this, I created two videos and I wanted to share the behind-the-scenes story of how I made them, what tools I used, and what I learned along the way.
Digital-First & Composable: The Future of Pharma Manufacturing Design
Grandpa Learns AI.
Why I’m Doing This
A few months ago, I was interviewed by a research team connected to the World Economic Forum. They’re studying the future of work and education in the digital age—specifically how people learn and adapt in environments that are changing faster than ever.
That interview got me thinking: Manufacturing is changing. Digital tools are changing. But our learning models haven’t caught up.
And if I’m being honest, my own communication style tends to be direct, dense, and sometimes… too straight to the point. Great for experts, not always great for everyone else.
So I wanted to see what happens when I let AI help me explain the concepts I care about—but in a completely different voice. So I leveraged the generative AI tools (specifically I used NotebookLM from Google for no other reason than availability - its free for now) and I’ll admit: I expected the usual AI fluff but the results was… surprisingly good.
With some well thought out prompting and iteration NotebookLM didn’t just rewrite my explanations—it transformed them into something more approachable, more story-driven, and dare I say it, more human. It brought out a teaching style that’s very different from my natural tone.
Transforming the Content
The first video was really just a "let me just feed some content and see what I get...". I recently wrote a whitepaper titled "Digital-First and Composable— A NewParadigm for ConceptualFacility Design in Pharmaceutical Manufacturing" about why its critical to take a digital first approach to the design of pharmacuetical manufacturing facilities. (Its not published publicly yet, but let me know if you are interested in a copy)
I wanted to test whether NotebookLM could help explain this somewhat deeper and more technical topic in a different way to non technical people. Basically as if you are explaining this to your grandmother. This is a known exercise that is commonly used to create a simplified and easier to understand content of technical topics. It was something I typically asked my students to do when defining their research topic, e.g. the The Feynman Technique.
Here AI surprised me again. It took my content and created a narrative that felt clear, structured, less consultanty and was like a guided tour of the future of manufacturing It delivered the same intellectual payload—but in a format that's easier to digest for people who aren’t neck-deep in these topics every day.
For the second video I fed it the transcript from my WEF conversation about how people learn, and the AI picked up on a few of the stories that I used to exemplify how to explain new digital concepts to the industry. It took the my grandpa story and created a story about a grandpa discovering AI for the first time. It turned a complex topic into something relatable and a little emotional.
I shared both the whitepaper and the video I created with customers and colleagues and the feedback was that the video is by far more valuable than the whitepaper. The surprising part was that people actually learned from it. They weren’t just “getting the point.”, they were experiencing it - maybe even feeling the point.
Why Use Personas?
One thing that became clear through this experiment is that who explains something matters just as much as what is being explained.
In manufacturing, we’re all guilty of communicating like… well, manufacturing people. Precise. Direct. Dense. Focused on efficiency. It’s great for experts, but not always for learners who don’t live and breathe MES architectures or Pharma 4.0.
This is where personas come in. Sometimes the most effective way to teach a technical idea is to have it explained by someone who is not you.
- A grandpa.
- A mentor.
- A line worker.
- A curious newcomer.
- A future digital assistant.
AI helped generate voices and storytelling styles that I simply wouldn’t have used myself. And that difference matters. It’s disarming. It opens people up. It creates emotional connection. It makes the content stick.
But—and this is important—it didn’t invent anything on its own. It worked because I gave it:
- the right context
- the right source material
- the right stories
- and a clear intention
- grounded in my decades of experience
AI can’t fabricate expertise but it can translate expertise into a form that reaches people where they are. The personas made the learning accessible and my context made it accurate. It’s a powerful combination.
What I Learned
In the end, this experiment taught me that AI can significantly expand my creative range—but only when it’s grounded in the right context. AI didn’t magically produce valuable content; it was effective because it worked with my whitepaper, my WEF interview, my research, and my own stories from years in manufacturing. When AI has that depth to draw from, it becomes an amplifier rather than a generator of fluff.
I also realized how essential storytelling is for real learning. The emotional layer—whether it was explaining a digital-first facility as if to a grandmother or turning my grandpa anecdote into a touching narrative—made the concepts stick in a way traditional technical writing rarely does. And using personas was far more powerful than expected: having someone unlike me tell the story didn’t dilute the expertise; it made it more approachable and meaningful. What this ultimately reinforced is that AI isn’t the expert—it’s the assistant. It can translate, reframe, and humanize ideas, but only when guided by intention and supported by real experience. And that, I think, is exactly how AI will create value: by helping us communicate better, teach more effectively, and unlock new ways to share the knowledge we’ve spent years building.